AC21 - 3 Key Skills for Effective Written Communications
Recorded On: 06/07/2021
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- Non-member - $53
- Member - $38
Member: $38.00
Non-Member: $53.00
SWRCB Waste Water CEUs: 0.075 Grades III - V only
CWEA Contact Hours: 1.8 contact hours towards CWEA's Collection System Maintenance, Environmental Compliance Inspector, Laboratory Analyst and Mechanical Technologist certifications.
Master these skills for effective written communications, and you'll climb the corporate ladder quickly; lack these skills, and you'll barely get off the ground.
Learning Objectives:
Craft a brief and effective email subject line.
Use a smart phone's dictation feature to help minimize typing effort.
Use PowerPoint to edit/annotate photos to convey messages more clearly.
Linda Leong
Senior Engineer
SFPUC
Ms. Linda Leong is a Process Engineer with SFPUC and has been an active member of CWEA, SF Bay Section, Professional Development Committee since 2000. She has an M.S. in Environmental Engineering, a B.S. in Chemical Engineering and Materials Science. She is registered as a Civil Engineer in California and has served on the NFPA Technical Committee "Wastewater Treatment Plants" since April 2006. Linda's approach to “seek first to understand” is a primary reason that she is considered a key “go to” person in her organization.
Kaitlin Zusy Gellerman, PE
Project Engineer
Black & Veatch
Kaitie has been working at Black and Veatch for nine years. She graduated from UC Irvine in 2011 with a Bachelor’s Degree in Civil Engineering. She has worked on the design and construction for various wastewater treatment plants, recycled water treatment plants, drinking water treatment plants and pump stations. She is currently on the CWEA San Francisco Bay Section Board and active in her local CWEA section. Outside of work she loves skiing (cross country & downhill), hiking, backpacking, camping, hanging out with friends, softball, and reading.
Registrants who view the live webinar to see the slides and hear the audio and then enter the correct attention check code (directions below) 1.8 contact hours towards CWEA's Collection System Maintenance, Environmental Compliance Inspector, Laboratory Analyst and Mechanical Technologist certifications.
To receive your contact hours for viewing the live webinar, please note the one (1) attention check code that will be displayed during the webinar in the top left or right corner of the presentation for approximately 90 seconds. Please enter this code in the Attention Check Code component under the "Contents" tab.
Please note, all user activity of CWEA certification holders on the Online Wastewater Education Network is subject to the CWEA Code of Ethics standards for professional conduct and ethics. Certification holders should receive credit for a training only once within the same contact hour period. Any attempt to undermine the certification process may be subject to ethics procedures and possible sanctions. It is not possible to receive contact hours for both attending the live webinar and viewing the recording.
Once you have entered the correct attendance check code, you will be able to create and download an electronic "Certificate of Completion" under the "Contents" tab.
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