AC22 - Remote Connection: A Discussion of Keeping Mid- and Entry-Level Staff Engaged

Recorded On: 04/13/2022

Member fee: $25.00
Non-Member fee: $35.00 

1.2 contact hours towards CWEA's: ECI, EIT Certifications 
SWRCB Waste Water CEUs: 0.5

Participants will come away better understanding the benefits of remote work for different staff levels staff, limitations of remote work, particularly for entry- and mid-level staff, and tools to improve mentorship between staff members. Results of a company-wide survey of West Yost staff on remote working will also be presented.

Learning Objectives:
Describe both the benefits and drawbacks of remote work for mid- and entry-level staff.
List possible strategies and tools that could be used to improve mentorship, knowledge transfer and engagement between mid- and entry-level staff operating in different offices.
Prepare a plan for stronger engagement of remote staff to improve staff morale and retention.

Charles Hardy, PE

Senior Engineer

West Yost Associates

Charles Hardy, PE, QSD/QSP is a Senior Engineer with West Yost in Concord, California. Charles' work focuses on wastewater and recycled water system planning and process design and water quality permit applications and compliance. Charles routinely performs both project management and technical tasks for these projects and has a proven ability to work cooperatively with client staff and project team members to meet strict regulatory criteria. His work includes preparing a number of studies in association with wastewater discharge permits such as: Reasonable Potential Analyses, treatment feasibility studies, pollution prevention plans and source control studies, salinity evaluation and minimization plans, and Reports of Waste Discharge (permit applications). Charles has a Bachelors of Science in Chemical Engineering from Yale University and a Masters of Science in Civil and Environmental Engineering from Stanford University. He has worked as a consultant for over 17 years, including over 10 years with West Yost.

Kambria Tiano

Senior Engineer

West Yost Associates

Kambria Tiano is a Senior Engineer at West Yost Associates and holds a Professional Engineer license in California. She earned a B.S. in Civil Engineering from Cal Poly, San Luis Obispo, and a M.S. in Civil and Environmental Engineering from Stanford University. Kami’s professional interests are centered around water and recycled water system planning and hydraulic modeling, and she is passionate about mentoring young engineers. Her industry experience includes master planning of water and recycled water systems, building and calibrating hydraulic models, preparing unidirectional flushing plans, and designing civil and utility improvements. As a member of West Yost’s water practice, Kambria has performed hydraulic modeling and master planning services for clients across the West Coast, spanning from San Diego Country to northern Oregon.

Ligaya C. Kohagura, PE

Senior Project Manager

Black & Veatch Corporation

Ligaya is a Senior Project Manager at Black & Veatch with 30 years of experience in the management and development of long-range and mid-range plans for water and wastewater utilities and the planning, design, and construction services for water and wastewater facilities including treatment plants, pumping stations, pipelines, and storage. Ligaya was also previously a Senior Civil Engineer with SRCSD - Policy and Planning and SASD - Engineering.

Registrants who view the live webinar to see the slides and hear the audio and then enter the correct attention check code (directions below) will receive 1.2 contact hours towards CWEA's CSM, ECI, EIT certification.

To receive your contact hours for viewing the live webinar or recording, please note the one (1) attention check code that will be displayed during the webinar in the top left or right corner of the presentation for approximately 90 seconds.  Please enter this code in the Attention Check Code component under the "Contents" tab.  

Please note, all user activity of CWEA certification holders on the Online Wastewater Education Network is subject to the CWEA Code of Ethics standards for professional conduct and ethics. Certification holders should receive credit for a training only once within the same contact hour period. Any attempt to undermine the certification process may be subject to ethics procedures and possible sanctions. It is not possible to receive contact hours for both attending the live webinar and viewing the recording.  

Once you have entered the correct attendance check code, you will be able to create and download an electronic "Certificate of Completion" under the "Contents" tab.

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AC22 - Remote Connection: A Discussion of Keeping Mid- and Entry-Level Staff Engaged
Recorded 04/13/2022  |  90 minutes
Recorded 04/13/2022  |  90 minutes PLEASE USE GOOGLE CHROME, MICROSOFT EDGE OR FIREFOX TO ACCESSS THIS WEBINAR.
Evaluation of Program
8 Questions
8 Questions Thank you for attending this program. Please provide your feedback and suggestions as they are greatly appreciated.
Attendance Check Code
Enter code to continue.
Enter code to continue. To receive your contact hours for viewing the recording, please note the attention check code that will be displayed during the webinar in the top right or left corner of the presentation for approximately 90 seconds. Please enter this code in the Attention Check Code component under the "Contents" tab. Once you have entered the correct attendance check code, you will be able to create and download an electronic Certificate of Completion under the "Contents" tab.
Certificate of Completion
1.20 contact hours towards CWEA's certifications: CSM, ECI, EIT credits  |  Certificate available
1.20 contact hours towards CWEA's certifications: CSM, ECI, EIT credits  |  Certificate available Please do not return this certificate to CWEA when applying for or renewing your CWEA Certification(s). These contact hours will be reflected in your mycwea.org account within 2-3 weeks following completion.